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Vice Chancellor’s Student Leader Award 2021

Charlotte Hooper, graduated in October from the BSc (Hons) Policing and Criminal Justice (AHSS), which she studied for in Chelmsford. At her Graduation ceremony she received one of the prestigious Vice Chancellor’s Student Leaders for 2021, for all the extra-curricular activity and volunteering she did during her studies.

This is her story:

In her second year, Charlotte volunteered on a cyber security helpline as part of her Working in Criminal Justice module. She supported victims of cybercrime to recover from and protect their accounts and devices. At the end of the module, Charlotte continued to volunteer and gained promotion to Helpline Manager of 30-40 volunteers and was then invited to become an Executive Director.

This work has enabled Charlotte to take a leading role in delivering training to police forces and other organisations in cyberstalking. As a result of her own placement experience, she has also set up a student placement scheme to allow other students to develop their skills and increase understanding of victim support. As part of this role, Charlotte has been providing mentoring support to two ARU students and helping them to develop their own career aspirations.

Charlotte also helped to organise society events including True-Crime Documentary nights. Through the Society, Charlotte developed her confidence in public speaking which, alongside the Employability 21CHY 19 Programme, was instrumental in helping her become the Cyber Helpline’s first employee through which she now delivers training and events relating to cyber security.

In addition to her work on the Helpline, Charlotte has been involved with many activities and initiatives within ARU. She completed the ARU Employability Programme, volunteered to be a Welcome Buddy in both her 2nd and final years as well as co-founding the Policing and Crime Society in her 2nd year. Charlotte has also been a Volunteer Hero in her final year as she is passionate about engaging students with volunteering.

As someone who started university with a lot of anxiety, I had never seen myself going into a leadership role. However, through going to university and volunteering, I realised that my passion for supporting victims of cybercrime allowed me to boost my confidence and make a difference to other people's lives. I strongly believe that volunteering has changed my own life in many ways too and would encourage anyone to find a volunteer role that they are passionate about. Being awarded the Vice Chancellor's Student Leader Award has meant a lot to me and been a big confidence boost.

We are very proud of Charlotte for being recognised as one of the Vice Chancellor’s Student Leaders for 2021 and wish her all the best for the future!

If you want to get in touch with Charlotte to find out more about The Cyber Helpline or volunteer roles in criminal justice in general, her LinkedIn is

Find out more about applying for a VC's Student Leader Award.